Jobs at the Police Complaints Authority
At the Police Complaints Authority, we recruit skilled and committed employees who want to help solve an important societal task that promotes the confidence in the legal community in Denmark.
We recruit employees who have a high level of professionalism and personal integrity, who have solid, relevant experience, and who are flexible, independent and committed. We emphasise that our employees reflect our core values of independence, impartiality, objectivity and quality.
At the Police Complaints Authority, we are approximately 40 employees, including investigators, administrative staff, student assistants, lawyers and other academics (meet some of them further down the page). We have an informal environment characterised by high professionalism, commitment and cross-disciplinary collaboration.
As a new employee, you will become part of an onboarding programme to support your training in your new tasks and to ensure that you settle in well. We place great emphasis on ensuring that new employees feel welcome and get off to a good start at the Police Complaints Authority. We are concerned with the well-being and development of the individual employee and prioritise a good professional environment with good and flexible working conditions and opportunities for personal development.
We share a building with The Independent Evidence Oversight Board (Bevismiddeltilsynet), and you will therefore also become a colleague of dedicated and skilled employees at The Independent Evidence Authority. We each have our own area of expertise and work, but as independent authorities, we share a number of fundamental values and emphasise social cohesion across the authorities.
The Police Complaints Authority has a goal of recruiting employees broadly, and interested applicants for our positions, including applicants without a police background and education, are encouraged to apply. The Police Complaints Authority encourages everyone regardless of age, gender, race, religion or ethnicity, to apply for positions at the Police Complaints Authority.
Meet some of the employees at the Police Complaints Authority
Annette – Receptionist
What is your role at the Police Complaints Authority?
My title is senior assistant and I’m based at the reception of the Police Complaints Authority and The Independent Evidence Oversight Board – so I’m usually the one who has the first meeting with the citizens and the cases. I’ve been working here since 2016 and have previously worked in the reception at several different places in the private sector.
What is the best thing about working at the Police Complaints Authority?
There are many challenges in my everyday life, because sometimes I have to deal with a lot of emotions when I talk to people who want to complain. But with my experience, the challenges are exciting to solve. When I manage to provide the right advice and refer citizens correctly, it’s a good day.
I have a wide network of contacts and talk a lot with everyone in connection with cases that need to be assigned – and fortunately, we get along really well here. We are good at supporting each other and each other’s tasks. Everyone helps each other.
Henrik – Senior investigator
What is your role at the Police Complaints Authority?
I am a senior investigator, and I have previously worked in the East Jutland Police’s department for drugs and organised crime for 10 years. I had heard good things about the Police Complaints Authority in my social circle, which made me curious about the organisation as a workplace. I was also drawn to the fact that a very important social task is carried out every day – confidence in the police has always been important to me.
What is the best thing about working at the Police Complaints Authority?
I enjoy the great professional challenges that land on my desk here every day. In particular, it’s the contact with the citizens that means something to me. It’s all about people – whether it’s a citizen or a police officer. My most important task is to make everyone feel safe and get all the details right.
It’s also a good workplace because we have a good social atmosphere. Whether it’s within your own professional group or across disciplines. It’s a great advantage in the workplace that we know each other well – also socially. You’re never far from the lawyer or anyone else you work with.
Signe – Special consultant
What is your role at the Police Complaints Authority?
I am a special consultant and joined the Police Complaints Authority in 2017 after having been a prosecutor in the public prosecution service for 5 years. In my day-to-day work, I deal with case processing of our many cases – and I’m also a chief advisor, i.e. a professional mentor for the young trainee legal advisors employed here.
As chief advisor, it’s my job to quality assure the work of the trainee legal advisors and to spar with them professionally about the cases. I really appreciate this part of my job, and it has been important to me that I have been able to develop in this role over the years. I help to develop and guide them – and I also learn a lot from that myself. I feel that it makes me a more skilled lawyer.
What is the best thing about working at the Police Complaints Authority?
The focus on quality is really strong in our work. We are good at working across disciplines, which means that you can use the law in practice without actually being “out in the field”. We are good at making each other better and benefiting from what each of us is good at.
The distance from thought to action is not far in our everyday lives. If we think things could be done better in a different way, we can change it. I like that I have the opportunity to think outside the box here.
Anna – Student assistant
What is your role at the Police Complaints Authority?
I am in my 10th semester studying law and I started here at the Police Complaints Authority as an intern. Fortunately, both parties were not quite finished with each other, so I was subsequently employed as a student alongside my studies.
It gives me a lot to have a job alongside my studies, and I get to do something that is not only relevant to me – but also meaningful to a lot of other people. It motivates me to go to work and do my best.
What is the best thing about working at the Police Complaints Authority?
Professionally, you could say that my work at the Police Complaints Authority is a mini-course in impartiality. It’s a world where impartiality must prevail, and that’s something you have to practise. I haven’t lost my empathy – but I have become sharper at making impartial judgements. That’s something I’ll be able to use no matter where I end up in the future.
As a student assistant, I’m a natural part of the team, just like everyone else. My colleagues are not afraid of giving me responsibility. We get on really well together and everyone trusts that we student assistants can contribute to and with something.
Charlotte – Chief Executive Officer
What is your role at the Police Complaints Authority?
Since 2018, I have been chief executive officer of the Police Complaints Authority and from 2022 I have also been head of The Independent Evidence Oversight Board. Before that, I was head of office for a number of lawyers at the Police Complaints Authority. I have a law degree and have previously worked in the Ministry of Justice and as a lawyer in the private sector.
The important task of supporting confidence in the legal community “drew” me back to the state sector. It is something very special to be allowed to do what we do here – as the only place in Denmark.
What is the best thing about working at the Police Complaints Authority?
In our organisation, we live by our professionalism – it’s a necessity to be able to take on such a heavy task. That’s why interdisciplinarity is important and very special to this place. Regardless of role and education, we all have to follow the same path and work for the same purpose, just as we must constantly develop. It is my primary task to make sure this happens, and I am proud to see employees who really want to do this.
The strong interdisciplinary approach and respect for each other’s work also means that we get along really well as colleagues – and I really appreciate the good working environment we have created together.
Anne – Special consultant
What is your role at the Police Complaints Authority?
With a degree in politics and administration and experience with management consultancy and advisory services in the university sector, I was hired as a special consultant at the Police Complaints Authority in December 2021. My colleagues tend to call me a generalist, which fits well with the fact that in my everyday life I concentrate on everything in the organisation that lies outside the actual cases.
What is the best thing about working at the Police Complaints Authority?
No matter whether it’s providing management services to the Police Complaints Council, project management of the annual report, answering parliamentary questions or responding to enquiries from journalists, I am happy and proud to contribute to the important societal task of creating confidence in the police as an authority.
One of the things I really appreciate in my work is that the Police Complaints Authority is a place where thought does not go far from action. I think it’s awesome to be able to make things happen and to be involved in the decision-making process.
Casper – Senior investigator
What is your role at the Police Complaints Authority?
I’m a senior investigator and joined the Police Complaints Authority in 2019 after having worked with specialised investigations at the East Jutland Police for 10 years. I became curious about the skilled people employed here and wanted to be challenged professionally.
What is the best thing about working at the Police Complaints Authority?
Some of the situations in which I really feel that we make a difference as an authority are our so-called emergency cases. For example, if a citizen dies in police custody. Here we really go the extra mile. Everything is investigated at the highest level with the best people in the country. I like this – absolutely necessary – thoroughness and objectivity.
We have a really good collegial relationship – both across the organisation and among the investigators. We’re good at looking each other in the eye, even when we’re not working. Everyone has in common that they are very skilled, thorough and hard-working people. For the same reason, training and further education are also highly prioritised.
Jytte – HR employee
What is your role at the Police Complaints Authority?
I am a trained legal secretary and have worked in a law firm for 25 years before joining the Police Complaints Authority. I have been with the organisation from the start in 2012, where I worked as a secretary and case officer. Now I’m an office administrator with tasks within HR and finance, among other things.
I usually have the first contact with the employees when they join us, as I prepare their onboarding programmes and make sure they get off to a good start. And that’s also where my passion lies. It’s important to me that people get off to a proper start with us.
What is the best thing about working at the Police Complaints Authority?
We have an atmosphere of inclusiveness and care for each other – also between the different employee groups. Over the years, we have more than doubled in terms of employees since I started. That’s why it’s important to maintain the good social bond that we’ve always had. We do this, for example, by organising a number of social events. We’re good at systemising it so that it gets done – but a lot of it is also driven by the employees’ own desire to spend time with each other. Because the desire to do so is there!
Thomas – Administrative officer
What is your role at the Police Complaints Authority?
I have been employed at the Police Complaints Authority since 2019. First as a student assistant and then as a trainee legal advisor. On a daily basis, I deal with criminal cases and conduct cases.
We are given a lot of responsibility, also as trainee legal advisors. Therefore, I try to do my best every day to live up to it, which is reassuring as you are surrounded by experienced colleagues. There is always someone to ask – and always room for a good professional discussion.
What is the best thing about working at the Police Complaints Authority?
For me, the Police Complaints Authority is a really good workplace – both in relation to the specific cases, the collegiality and our social task as an authority. I am proud that we work “in the service of truth” out of respect for the rule of law.
It is a flexible workplace where recognition and freedom with responsibility are keywords. You have many cases, and you are entrusted to solve them in the best possible way.
Lisa – Secretary
What is your role at the Police Complaints Authority?
I am an administrative officer with secretarial duties in relation to our many cases here at the Police Complaints Authority. I enjoy being involved in the cases from start to finish and getting them through the system. I’m a bit of a troubleshooter, and I think it’s been an especially good day at the office when I’ve helped the colleagues around me. This is because I also solve IT challenges and train new employees in our case management system.
What is the best thing about working at the Police Complaints Authority?
I’ve been part of the team since 2015, when I started in a temporary position and fortunately later became a permanent employee. I’m happy about that because there’s a great social environment here that I haven’t encountered anywhere else. People are welcoming and really want to be there for each other.
My colleagues here at the Police Complaints Authority mean a lot to me – and I always try to have a smile on my face and the energy to help them. It applies to both our employees and our cases that everyone should be treated equally well!
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